It is the 5-digit number that is provided to you in your confirmation email.

It is a code composed of letters and numbers, provided in your shipping confirmation email, which will help you monitor your order.

Currently due to COVID-19, customer service is carried out only through E-Mail: info@blkpodspro.com

Currently we do not have phone service available.

You can monitor your order from this page in the tracking menu or in the following link: https://www.aftership.com/en/couriers/yunexpress or https://parcelsapp.com/en

Just enter the tracking number provided.

Each order is processed within the first 24 hours of purchase.

You will receive your tracking number by E-mail or SMS no later than 24 hours after your purchase (on business days).

On Holidays or weekends you will receive your tracking number the business day after your purchase.

The normal delivery time for the US, Canada, Australia and UK is 7- 15 business days.

For the rest of the world it is 7 - 23 business days

We are having logistics delays due to the current pandemic (COVID-19).

Orders can take an extra 2 weeks to arrive depending on the country.

Please contact us with your order number and a screenshot of the return to the following E-mail: info@blkpodspro.com

Our customer service will contact the shipping company to find out the problem and will make a new shipment immediately if necessary.

Yes, once the purchase is made, BlkPodsPro will accept cancellation and refund within 12 hours with a minimal fee of $15.