We reduce your delivery time by processing each order within the first 24 hours of your purchase. In this time you will receive a confirmation E-Mail of your order.
In 24 hours after your purchase you will receive your tracking number by E-Mail or SMS (on business days). On Holidays or weekends you will receive your tracking number the business day after your purchase.
After sending your tracking number you will receive an E-Mail with a mini tutorial how to monitor your order.
The normal delivery time for the US, Canada, Australia and UK is 7- 15 business days.
For the rest of the world it is 7 - 23 business days
We are having logistics delays due to the current pandemic (COVID-19).Orders can take an extra 2 weeks to arrive depending on the country.
You can monitor your order from this page in the tracking menu or in the following link: https://www.aftership.com/en/couriers/yunexpress or https://parcelsapp.com/en
Just enter the tracking number provided.
Please contact us with your order number and a screenshot of the return to the following E-Mail: firstname.lastname@example.org
Our customer service will contact the shipping company to find out the problem and will make a new shipment immediately if necessary.
REFUND & RETURNS POLICY
Thanks for shopping at BlkPodsPro!
If you are not pleased with your purchase, we're here to help!
All orders can be canceled even before they are shipped.
If for any reason you wish to cancel or modify your order, contact the following E-Mail: email@example.com within the first 12 hours after payment.
We cannot cancel orders in transit.
Due to COVID-19 we are only receiving returns if the product is defective.
To start the return, please send an E-Mail to the: firstname.lastname@example.org
Please you must send your order number, a brief description of the problem and a video proof showing clearly the problem.
Our customer service will indicate the address of our nearest warehouse.
You have a 30 day warranty after receiving the product.
1.- Your item must be in the original packaing.
2.- Your item needs to have the receipt or proof of purchase.
3.- Your item must be new, and in the same conditions that your received it.
4.- The return shipping cost is not covered by our company.
Once we recieve the item, we will evaluate and notify you about the arrival of the item.
We will inspect the item and update you regarding the status of your refund.
If your refund is approved, we will initiate a reimbursement to your credit card (or initial payment method).
You will receive the reimbursement within 3-5 business days depending on your card's company guidelines.
If you have any problem with your order, do not hesitate to contact us.
When you go to the website, we automatically collect positive records about your tool, which include records approximately your internet browser, IP cope with, time region, and a number of the cookies which can be established for your device. Additionally, as you browse the Site, we collect statistics approximately the man or woman net pages or products that you view, what web sites or search phrases referred you to the Site, and records about how you interact with the Site. We talk over with this mechanically-gathered records as “Device Information.”
We collect Device Information the use of the subsequent technologies:-“Cookies” are information files which can be placed for your device or computer and frequently encompass an nameless precise identifier. For more details about cookies, and how to disable cookies, go to http://www.allaboutcookies.org. - “Log documents” tune moves taking place on the Site, and collect information consisting of your IP deal with, browser kind, Internet service issuer, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic documents used to document statistics approximately how you browse the Site.
Additionally while you make a purchase or attempt to make a buy through the Site, we gather certain information from you, together with your call, billing cope with, delivery deal with, fee facts (together with credit score card numbers e-mail cope with, and call range. We seek advice from this information as “Order Information.”
We use the Order Information that we gather typically to satisfy any orders placed through the Site (inclusive of processing your payment records, arranging for shipping, and imparting you with invoices and/or order confirmations).Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential danger or fraud; . When consistent with the choices you've got shared with us, provide you with facts or advertising regarding our services or products.
We use the Device Information that we collect to assist us display for capacity danger and fraud (in particular, your IP deal with), and greater usually to enhance and optimize our Site (for instance, by using producing analytics about how our clients browse and interact with the Site, and to evaluate the fulfillment of our advertising and marketing and advertising and marketing campaigns).
We percentage your Personal Information with third parties to assist us use your Personal Information, as described above.
For instance, we use Shopify to power our on-line keep--you could read more about how Shopify makes use of your Personal Information right here: https://www.shopify.com/criminal/privacy.
We also use Google Analytics to assist us recognize how our clients use the Site--you may examine greater approximately how Google uses your Personal Information here: https://www.google.Com/intl/en/rules/privateness/.
You can also opt-out of Google Analytics right here: https://gear.google.com/dlpage/gaoptout.
Finally, we can also proportion your Personal Information to comply with relevant legal guidelines and rules, to respond to a subpoena, search warrant or other lawful request for information we get hold of, or to otherwise protect our rights.
As described above, we use your Personal Information to offer you with focused classified ads or marketing communications we accept as true with may be of interest to you.
For greater information approximately how centered advertising and marketing works, you can go to the Network Advertising Initiative’s (“NAI”) academic web page at http://www.Networkadvertising.Org/know-how-online-marketing/how-does-it-paintings.
FACEBOOK - https://www.facebook.com/settings/?Tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you may choose out of some of those services by way of visiting the Digital Advertising Alliance’s decide-out portal at: http://optout.Aboutads.data/.
Please note that we do no longer alter our Site’s statistics series and use practices when we see a Do Not Track sign out of your browser.
If you are a European resident, you have got the right to get right of entry to personal information we keep about you and to invite that your private records be corrected, updated, or deleted. If you would really like to workout this proper, please contact us via the touch data beneath. Additionally, in case you are a European resident we be aware that we're processing your facts if you want to fulfill contracts we might have with you (for instance in case you make an order thru the Site), or otherwise to pursue our valid commercial enterprise pursuits listed above. Additionally, please observe that your information might be transferred out of doors of Europe, including to Canada and the US.
When you region an order through the website, we are able to preserve your Order Information for our information until and till you ask us to delete this records.
For more information about our services, please contact us via e-mail at email@example.com